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Let chatbots build warm and trusty relationships with your customers
Tech research giant,Gartner predicts by 2020, the average person will have more conversations a day with bots than they do with their spouse.
A study by Sprout Social found that nearly 90% of messages which require a response are ignored by brands, with an average wait time of 10 hours for those who do get a reply – even though consumers expect a reply within the first four hours. This is where bots come into effect. Chatbots reply instantly making sure you won’t lose prospect never again.
Conversational marketing or customer service provided by chatbots is an effective way for brands to have a one-on-one conversation with their customers, learn what they care about, and build long-term relationships to better serve them.
Chatbots help businesses save on customer service costs by speeding up response times, freeing up agents for more challenging work, and answering up to 80% of routine questions.
Chatbots collect vast amounts of data giving you solution for how your business can be enhanced.
Before chatbot prototyping, we study each niche to provide the most personalized product for the best business outcomes. We analyze your Customer Support materials and processes to create industry-changing solution.
We truly believe in our customers’ vision, this is why during chatbot development we build a reliable and sincere partnership for achieving the best possible results.
Our team cares about clients. That is why we provide maintenance for your chatbot to make sure the product is up to date and keeps its position as cutting-edge technology.