4 steps to create a WhatsApp Chatbot

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New WhatsApp Business Features You Should Know About

New WhatsApp Business Features You Should Know About

In April, WhatsApp presented a new feature for business – Interactive Business Messages. This allows companies to add interactive clickable buttons to messages from Business accounts. This could be used as a Call-to-Action (CTA) button or a Quick Reply allowing…

Customer Service Automation During COVID-19. When and How to Use it Right

Customer Service Automation During COVID-19. When and How to Use it Right

The outbreak of COVID-19 has made a massive impact on most of the businesses – from grocery stores to luxury goods brands. Due to coronavirus quarantine and self-isolation, retailers are closing their physical stores and moving their service online. And…

How to Find Balance in Customer Service Automation

How to Find Balance in Customer Service Automation

Customer service automation is not a new thing in business. Many brands have successfully implemented automation to streamline the processes and save costs. However, there are still many questions on how to balance automation with a human touch and worries…

Top 10 Chatbot Development Companies in 2020

Top 10 Chatbot Development Companies in 2020

With the growing popularity of smart automation and bots, more and more companies are interested in chatbot development services.  And looking for a reliable software vendor can be challenging, so to save your time, we’ve created a cheat sheet that…

Cutting Costs by Investing in Customer Service Bots

Cutting Costs by Investing in Customer Service Bots

Customer service bots can help businesses save up to 30% on their customer support costs IBM Do you have a team of customer service agents to manage? Then, you should know that customer service representatives perform tons of routine tasks…

Behind Successful Chatbots: Ailira

Behind Successful Chatbots: Ailira

Ailira (www.ailira.com) the ”artificially intelligent legal information research assistant”, is an AI chatbot that uses natural language processing. The chatbot has been designed to understand and process sophisticated technical legal questions & search quickly. Ailira was created by Adrian Cartland,…

Enterprise Chatbot: Do You Really Need It? This Will Help You Decide

Enterprise Chatbot: Do You Really Need It? This Will Help You Decide

The average person spends around 3 hours a day on social media. Now, the impact of social media can be seen both on the personal life and work processes. × The HBR study found that over the past two decades,…

8 Proven Ways For Healthcare Enterprises To Automate Routine Work Using Chatbots

8 Proven Ways For Healthcare Enterprises To Automate Routine Work Using Chatbots

“Every year, chatbots in healthcare and banking will save $8 billion by 2022, up from $20 million this year.” Juniper Research   Today, the medical industry is dealing with many challenges. In particular, healthcare enterprises are still facing the problem…

Chatbots: A new way to communicate with your customers

Chatbots: A new way to communicate with your customers

Did you know that according to HubSpot “55% of consumers are interested in interacting with a business using messaging apps to solve a problem”? Today, businesses are starting to understand the power of chatbots. More brands are shifting from a…

A Step-By-Step Guide To Create WhatsApp Chatbot For Business

A Step-By-Step Guide To Create WhatsApp Chatbot For Business

WhatsApp helps over 1.5 billion users keep in touch with their friends and close ones. This messenger is handy for being secure, fast, and easy to use. Now, WhatsApp offers its platform as a new model for businesses to engage with…

Why Is It Essential To Build A Good CUI?

Why Is It Essential To Build A Good CUI?

Websites and apps can talk TO a user, but a chatbot can speak WITH a user. That’s why the single most important aspect of chatbot development is how the bot interacts with users. × First of all, let’s talk about…

How To Make Your Chatbot GDPR Compliant

How To Make Your Chatbot GDPR Compliant

There are two major requirements in order to stay on top of business: innovativeness and data. Today we are going to combine the two and discuss how to make your chatbot GDPR compliant step-by-step. Let’s start with the basics of…

6 Tips on How to Train a Chatbot for Non-Technical People

6 Tips on How to Train a Chatbot for Non-Technical People

× Today, most of the companies interact with their customers via many communicational channels. A chatbot can be one of them.   You can think of chatbots as your brand representatives. Often, they can be an initial touch-point between clients…

How To Market Chatbot

How To Market Chatbot

× Now that we are familiar with what chatbots are, their benefits, and how to create an MVP. But there is yet more to be done. Now it’s time to talk about a chatbot marketing strategy.   There are many…

How To Start Chatbot Development Process

How To Start Chatbot Development Process

Today, we would like to demonstrate you how to begin the chatbot development process the right way. We will tell you what you need to do before building a chatbot. We would like to note, that there will be a…

Chatbot Benefits For Different Industries

Chatbot Benefits For Different Industries

Today, chatbots are a new buzzword that is causing a big fuss in different business areas. In this article, we would like to demonstrate to you the benefits of chatbots for six different industries where they have already made the…

What are chatbots: 5 things to know to prevent your business from falling behind

What are chatbots: 5 things to know to prevent your business from falling behind

Chatbots are a hot trend making waves across the industries today. With many companies having implemented chatbots recently, 2018 is the year companies are learning to get on board with the benefits chatbots have to offer.

BotsCrew Bot Framework

BotsCrew Bot Framework

Create a bot in Java in 15 minutes When we had first began Botscrew, a chatbot development company, we were faced with the problem of not having the appropriate technology for building bots in Java. We took it upon ourselves…

Why Are Chatbots Taking Over  The World?

Why Are Chatbots Taking Over The World?

Chatbots can be used for a variety of purposes: from everyday tasks to business affairs. They inhabit messengers and social networks – Facebook Messenger, Telegram, Kik, Slack, etc., but more often – the first two platforms.

Killer Combination: Facebook Ads And Chatbots

Killer Combination: Facebook Ads And Chatbots

Nearly half (46%) of sales and marketing leaders admit that customers and prospects increasingly want to interact with their brand over social media.  Oracle Report Today businesses struggle to create an advertisement that would be efficient and successful. Now almost…

How Legal Chatbots Can Increase The Profit of Your Law Firm

How Legal Chatbots Can Increase The Profit of Your Law Firm

Today, most of the businesses across all industries face the challenge of eliminating routine work. Paperwork and administrative tasks have filled even a legal sector.   × If you own a legal firm, you’ll agree that most of the working…

5 industries that benefit from chatbots already

5 industries that benefit from chatbots already

Chatbot  — is a computer program that mimics conversation with people using artificial intelligence. × Their functionality went way beyond than it was at first, that’s why they make everyday life easier.Now chatbots can be found in any branch starting with simple…

Secret: how to attract young audience to news media

Secret: how to attract young audience to news media

First of all, this article can be interesting for those in which life news media plays an important role, for business people who are owners of some news media and for marketing teams, who want to increase the number of…

Our partners Musement has raised $10 million in Series B funding

Our partners Musement has raised $10 million in Series B funding

Musement is a ticketing platform and travel company, which helps to enjoy the fullest experience of destinations. Recently it has raised $10 million in Series B funding. We met Fabio(CTO of Musement) at the hackathon in Mallorca on May 2016.…

What Are Bots?  How Do Chatbots Work?

What Are Bots? How Do Chatbots Work?

In this article, we will answer the most popular questions about chatbots. What are bots?  How do chatbots work? Why do they give a big opportunity and what are their top advantages? What are bots? Chatbot or bot – is…