A reliable partner in your chatbot development journey
The chatbot development journey starts here:
Step 1
You have your brilliant chatbot idea
But you don’t really know if it’s technically possible and what to do next.
Step 2
We turn your idea into a roadmap together
We offer a discovery phase where we learn in-depth about your business needs, study how your customers behave, and figure out how a chatbot can ease your team’s daily work, gather data, and provide a smooth experience for your customers. We agree on the scope, KPIs, technologies, and budget for the next steps.
Step 3
You guide your organization through change
We hold daily sessions with you during the discovery phase to learn about the change management process and the structure of your business. We make sure we won’t leave you stuck mid-way as we deliver the project together.
Step 4
We’re good to go with a Proof Of Concept (POC)
We hold a kick-off, agree on the system architecture, the scope for the POC. We work in sprints (1-week sprints are our happy place) and you have to look forward to it - we report daily, we hold demos on Fridays, and our scope is flexible.
Step 5
You crush it with a POC
And we’re good to go for our bigger goals. Didn’t crush it? No way we’re leaving you. We agree on the changes needed for our POC to meet expectations and iterate.
Step 6
We build an MVP
We agree on goals, estimates, deliverables, and your involvement. We deliver new functionalities in sprints to make sure everyone is up to speed.
Step 7
We’re good to scale
We knew where we’re heading since the discovery phase. So we have everything we need to scale your chatbot. We can do it together step-by-step and roll out new functionalities as we go - that’s up to you to decide what we focus on first.
Learn about the discovery phase and low-risk solutions we offer
Book a consultation
Important things you should know
You own your data
You can host solutions we build for you on your servers
You’re not tied to a vendor
You have a simple UI to make instant changes and train your chatbot
Your IT & Development team will bless you
We integrate our solution into your tech stack and provide an open API
You always know where to go
You have a dedicated account manager throughout our partnership
We help with data transition
You can easily move from an old solution you’re no longer happy with
We value safety & security
High security standards & data encryption
Continuous support and Service Level Agreement
Compliance with GDPR, HIPAA, and others
People say
Innovation Evangelist, BMC Software Inc., Joe Goldberg