From under 60% to ~90% answer accuracy

Problem
AI answers were wrong six times out of ten. Knowledge sat in 1,000+ documents — outdated, duplicated, conflicting — and the business rules lived in people’s heads.
Solution
A zero-risk pilot on Kravet’s own data: audit what was missing, organize retrieval by query type, connect the catalog and live inventory, and clean the knowledge layer before scaling — what AI-ready data looks like in practice.
Results
<60% → ~90%
Answer accuracy
3 weeks
To first working prototype
100+ pages → seconds
Sales reporting
The approach taken by the BotsCrew team is what allowed us to progress to a successful launch.
Jesse Lazarus · Chief Process & Innovation Officer, Kravet
















