AI Agent Development Services for the Enterprise

Production-grade AI agents, built by a team that understands your business

End-to-End AI Agent Delivery

We design, build, and operate AI agents end-to-end — so your internal teams aren't left to stitch together a proof of concept.

Agent strategy and use-case scoping

We start with your business, not the technology, identifying where an AI agent delivers measurable value and where it doesn’t.

Custom AI agent development

Task-completing agents, multi-agent systems, RAG assistants, and copilots built around your workflows, data, and tone.

Systems and data integration

We securely connect agents to your CRMs, ERPs, knowledge bases, ticketing, and proprietary systems.

Evaluation, guardrails, and governance

Testing, monitoring, and control layers that make agents safe to trust in production.

Deployment, scaling, and support

From pilot to enterprise rollout, with ongoing optimization as your needs evolve.

Process

How we work

01
Discover & scope
We map the workflow the agent will own, pick the highest-ROI use case, and set clear targets for accuracy, cost, and response time.
02
Design the agent
We define its tools, data access, guardrails, and human handoffs, designing around the failure modes, not the demo.
03
Build & evaluate
We build in tight loops with evals and observability from day one, testing on real cases before anything reaches users.
04
Deploy & improve
We roll out from pilot to production, then stay on to monitor quality and cost, tune prompts and tools, and adopt new model releases.

AI Agents Built Around Real Workflows

We design agents around real workflows — not generic templates. Common patterns we deliver:

Help center · Support agentActive

Order #48213Delayed

Status: With carrier
Shipped: Oct 26
New ETA: Oct 30

Where is my order? It was supposed to arrive yesterday.

Your order shipped on Oct 26 and is with the carrier now. The updated delivery date is Oct 30. I've sent the tracking link to your email.

Resolved without a ticket

01Customer asks a question
02Agent checks the order system
03Sensitive cases go to a human

Not sure where to start?

Access the Talent Behind Award-Winning AI

S&B Filters: Automating 50% of Manufacturing Requests

S&B Filters' direct integration of Claude's MCP connector with NetSuite hit a wall: a 40-page prompt, 6 minute response time, and real-world data too inconsistent for reliable retrieval, and the system never reached production. BotsCrew rebuilt the approach from scratch with direct ERP data retrieval, multi-layer PO validation, streaming inference, and a OneDrive-connected knowledge base.

98%faster first response time
$140kannual cost savings
≈50%of requests fully automated

Read the case study

15K+ conversations in 3 months

Honda Australia and Leo Burnett had a bold campaign idea — an alive car that sells itself. We scoped it, defined the agent's vision, and built a voice and text experience running across Google Assistant, Messenger, and the website.

15K+conversations
4+ minaverage session

Honda assistant conversation next to a Honda HR-V

500k+ users engaged

Choose Chicago needed tourism recovery to reach beyond downtown. We ran discovery, designed the experience, and built an AI assistant that delivers real-time updates and surfaces local culture across the city.

500k+users engaged
91%interaction success

Read the case study

Client under NDA

3× ROI and 40% Faster Sales Cycles

A staffing company’s BDRs were losing up to 80% of their time to manual prospecting. BotsCrew built a multi-agent AI SDR that finds, scores, and enriches high-fit leads, pushes them into HubSpot, and lets reps request leads right from Slack.

£440Kpipeline created
3×ROI in month one
12%contact-to-SQL conversion

Read the case study

AI SDR sales assistant in Slack on a laptop

75%customer service queries automatedGSM server
$250kSaved annuallyBeauty Retailer
40%Faster sales cyclesRecruiting & Staffing Platform
24xFaster first response timeS&B filters

Enterprise-grade security, privacy, and compliance

For enterprise buyers, capability is meaningless without trust. Security and compliance are built into how we deliver, not bolted on at the end.

ISO 27001
SOC 2

HIPAA and GDPR compliance
Role-based access & encryption
Guardrails and human escalation
Full audit trail

BotsCrew is a Select partner in the Claude Partner Network Services.

Why Enterprise Teams Trust BotsCrew

4.8/5stars on Clutch
10 yearsof AI experience
200+AI products launched in production

What our clients say

“BotsCrew's flexibility and dedication to the project are great; we’ve been extremely pleased working with them. We have three major KPIs, and we’ve performed well across those KPIs right off the bat.”
Jason Lesniewicz
Director of Cultural Tourism, Choose Chicago
“The whole process has been great. They’ve been really good with communication, keeping us up-to-date, and running the project on time. We’re really happy with the final product, the platform, the product’s ease of use, and our ability to tweak it.”
Melissa M.
Senior Manager at Natera
“They're phenomenal and have never messed a beat with either their professionalism or ability to deliver. The quality of work is amazing, and BotsCrew is really smart. The solution is great. They're simply awesome people to deal with.”
Afshin Saffari
Client Director of Digital Solutions, Leo Burnett
“Engagements with external consultants can suffer if the external party is very linear in their approach. But the BotsCrew team was incredibly collaborative and eager to understand our use case. It made our team feel like we were truly partnered on our project.”
Jesse Lazarus
Chief Technology Officer at Kravet
“BotsCrew was an incredible partner from inception to launch. The team was proactive, well-organized, and flexible. They are deeply committed to achieving successful outcomes and exceeding expectations. We’re delighted to have found such a dedicated partner and would recommend them to anyone looking for voice assistant experts.”
Jacklyn Trejo
Product Manager, Samsung NEXT
“BotsCrew's flexibility and dedication to the project are great; we’ve been extremely pleased working with them. We have three major KPIs, and we’ve performed well across those KPIs right off the bat.”
Jason Lesniewicz
Director of Cultural Tourism, Choose Chicago
“The whole process has been great. They’ve been really good with communication, keeping us up-to-date, and running the project on time. We’re really happy with the final product, the platform, the product’s ease of use, and our ability to tweak it.”
Melissa M.
Senior Manager at Natera
“They're phenomenal and have never messed a beat with either their professionalism or ability to deliver. The quality of work is amazing, and BotsCrew is really smart. The solution is great. They're simply awesome people to deal with.”
Afshin Saffari
Client Director of Digital Solutions, Leo Burnett
“Engagements with external consultants can suffer if the external party is very linear in their approach. But the BotsCrew team was incredibly collaborative and eager to understand our use case. It made our team feel like we were truly partnered on our project.”
Jesse Lazarus
Chief Technology Officer at Kravet
“BotsCrew was an incredible partner from inception to launch. The team was proactive, well-organized, and flexible. They are deeply committed to achieving successful outcomes and exceeding expectations. We’re delighted to have found such a dedicated partner and would recommend them to anyone looking for voice assistant experts.”
Jacklyn Trejo
Product Manager, Samsung NEXT