5 industries that benefit from chatbots already
Their functionality went way beyond than it was at first, that’s why they make everyday life easier.
Now chatbots can be found in any branch starting with simple chat conversation up to the chatbot that can manage your money.
In this article, I would like to discuss some Messenger chatbots from different branches that are already successful.
People use FB Messenger via phone every day. That’s why Messenger chatbot games were developed.
In this game, you are passing tasks using stickers and getting your rewards.
This game is for those people who want to “kill” their time waiting in the line or being in public transport. Or for those, who need to dawdle for a while and get some positive emotions.
How to play?
It’s very simple.
You have to choose a topic and you will be asked questions. You have to answer all questions to get your reward.
You can share your results and compete with friends.
Don’t forget, there are a lot of topics you can play.
In my last article I have described “How can Artificial Intelligence concern News Media?”.
Chatbots have a great influence on News Media.
New brands have been searching for a new way to attract customers for a long time.
Since the early 2000s, brands have experimented with social media platforms and networks to communicate with customers and prospects.
First through weblogs, then eventually through social networks such as Facebook and Twitter, where a huge number of peoplestart to spend a lot of time.
More you can see in our R&D.
Download our R&D right from FB Messenger.
It is used by a billion of people from all over the world.
“We see bots as the next phase of evolution in the way we consume media on mobile devices, allowing our brand to extend its reach and interact with Messenger’s massive user base,” said John Levy , CEO and founder of theScore.
Health — is one the most important things in our lives.
You can be a successful person but without health, it makes no sense.
Today people are very busy and have no time to visit a doctor to check their symptoms.
For example, you write “I have a sore throat and headache” and it responds you “Sounds like you are coming down with a cold, drink plenty fluids and rest”.
Of course, when you have a serious disease it will forward you to the local hospital.
Sometimes when you are sick you have to take medicines. People have a bad habit of forgetting to do it.
Florence is a healthcare chatbot. It can remind you to take medication, check your symptoms, send you daily health tips, find a doctor for you or tell you more about a disease.
Customer service is very significant.
Companies always have problems with customer service.
In general, clients wait for a response for too long or even don’t get one. This leads to negative reviews and dissatisfied customers.
After one month of usage, chatbot had an 80% success rate, reduced requests to the customer support, more than 1500 people have requested help from the chatbot. Chatbot received more than 10 000 messages from which 1000 were the“Thank You” Messages.
When I was writing this article, I paid much attention to real estate.
I’ve asked myself a question “Can chatbots concern with real estate?”
Real estate is a relationship-oriented industry by nature. Here clients and agents are purchasing home from everywhere.
Chatbots can’t replace that client-agent relationship, but they can replace agents in answering general real estate questions.
Trulia — can help you with finding where you want to live next.
Start by typing in a location. You can add the number of beds and baths or a maximum price.
You can receive your updated results every morning.
Conclusion: In this article, we have reviewed how chatbots are associated with different industries.
In the world of entertainment, Facebook Messenger chatbot games are very attractive and popular.
In the News Industry, we’ve done an extensive research on chatbot usage. Also, it was showed why chatbots should be implemented in this industry.
Health. In this section we demonstrated examples of convenient healthcare chatbots. It will save your time and money. In addition, healthcare chatbot can be your personal “nurse”.
Customer Service. Customer’s satisfaction is increasing. Chatbots successfully serve their clients.
Chatbots are on the stage of development in Real Estate Industry. In the nearest future, they will be doing a lot of agent’s functions.
Author – Max Gladysh