Top 10 Chatbot Development Companies in 2024

With the growing popularity of smart automation and bots, more and more companies are interested in chatbot development services.

Finding the best chatbot development company can be challenging, given the increasing number of chatbot vendors and AI development agencies. To save your time, we’ve created a cheat sheet that will help you choose the right chatbot development company.

Based on many clients’ reviews and feedback, expertise, and industry knowledge, we have created a list of the top 10 chatbot solution companies:

1. BotsCrew

2. Cedex Technologies

3. Kore.ai

4. Dogtown Media

5. Master of Code Global

6. Neoteric

7. Peerbits

8. Softweb Solutions

9. 10Clouds

10. Yellow Systems

So, let’s have a closer look at these chatbot companies.

Website: botscrew.com

Year Founded: 2016

Location: San Francisco, USA 🇺🇸 

Projects Starting From: $10,000

Company Size: 55 – 100

Platform: ✅

Services: Custom chatbot development, AI and ML solutions, conversational UI/UX design, chatbot analytics, voice agent development, GPT-4 chatbot development, Generative AI development. 

Industries: eCommerce, Healthcare, Digital Agencies, Law, Travel, Real Estate

Best fit for: Medium-sized and enterprise companies seeking tailored chatbot and generative AI solutions of different complexity, custom integrations, and bespoke features. 

Link to portfolio: botscrew.com/cases/

BotsCrew is a leading chatbot development company that develops custom chatbots for mid-market companies and Fortune 500 enterprises. They provide a full cycle of chatbot development services from strategy and planning to platform setup and ongoing improvements. They have a team of  Business Analysts, Customer Success Managers, Conversational Designers, Chatbot Developers, QAs that will lead to the best matching solution for your company.

The team offers different options of language (NLP) models, from Dialog Flow, LUIS, Rasa.ai to GPT-3.5 and ChatGPT.

Also, they have a Conversational AI Platform. The Platform pricing starts at $600.00 per month, but the price can vary based on the integrations, features, and customization that you would like to have. BotsCrew does not have a free plan, however, the team offers a free prototype you can test. Also, their offerings include the Discovery phase. This is the data-driven approach to chatbot development when a dedicated  team collects information on a company's current processes to finalize the chatbot vision, business goals, and implementation approach.

BotsCrew develops MVP fast and makes sure that their clients see chatbots’ value in short terms from 2 weeks up to 1 month. 

Website: https://www.cedextech.com/

Year Founded: 2015

Location: Cochin, India 🇮🇳

Avg. Hourly Rate: < $25

Company Size: 11 – 50

Platform: ❌

Services: Web, Mobile, Chatbot and Voice apps development, ML, Progressive Web App Development

Industries: E-commerce, Travel, Customer Support, Finance, Law, Healthcare, Information technology, Business services, Media and Entertainment

Best fit for: Businesses looking for cost-effective development services across multiple platforms.

Link to portfolio:  https://www.cedextech.com/testimonials

Cedex Technologies is a professional software development company focused on creating high-quality software solutions. They specialize in Chatbot Development, Voicebot Development, Web Application Development, Mobile Application Development, Artificial Intelligence, Machine learning, Web design, and Cloud Services.

Website: https://kore.ai/ 

Year Founded: 2014

Location: Orlando, Florida, USA 🇺🇸

Avg. Hourly Rate: Not publicly listed

Company Size: 201 – 500

Platform: ✅

Services: AI-powered conversational platforms, custom chatbot and voicebot development, natural language processing (NLP), workflow automation, and digital assistants.

Industries: Financial Services, Healthcare, Retail, Telecom, Insurance, Travel & Hospitality, Utilities, and Government.

Best fit for: Large enterprises looking for scalable AI-powered conversational solutions.

Link to portfolio: https://kore.ai/customer-stories/

Kore.ai is a global leader in AI-driven conversational platforms, providing scalable chatbot and voicebot solutions for large enterprises across multiple industries.

Website: https://www.dogtownmedia.com/app-development-services/artificial-intelligence-app-development/

Year Founded: 2011

Location: Venice, USA 🇺🇸 

Projects Starting From: $150 – $199

Company Size: 11 – 50

Platform: ❌

Services: Mobile App Development, AI and ML solutions, IoT solutions, custom software development, and chatbot development.

Industries: Healthcare, FinTech, Non-Profit, Consumer Electronics, and Media.

Best fit for: Innovative companies seeking high-end mobile apps and AI solutions, particularly in healthcare and fintech.

Link to portfolio: https://www.dogtownmedia.com/portfolio/

Dogtown Media is a mobile media development company that is rapidly expanding its design and development services to artificial intelligence, augmented reality, IoT, mobile commerce, geo-location, mobile app analytics, multimedia publishing, mobile photo and video technology, and financial services.

Website: https://masterofcode.com/

Year Founded: 2004

Location: Kyiv, Ukraine; with offices in North America 🇺🇦🇺🇸

Avg. Hourly Rate: $50 – $99

Company Size: 201 – 500

Platform: ❌

Services: Custom AI chatbot development, voice assistants, mobile app development, web development, and AI/ML solutions.

Industries: Healthcare, Telecom, Retail, FinTech, and Customer Support.

Best fit for: Medium-sized companies looking for innovative chatbot solutions with strong AI integration, particularly in healthcare and customer support.

Link to portfolio: https://masterofcode.com/portfolio

Master of Code partners with the world’s leading companies to design and develop conversational experiences across mobile, web, and chatbots. They have comprehensive global experience and are passionate about offering feasible, groundbreaking, world-class software solutions.

Website: https://neoteric.eu/

Year Founded: 2005

Location: Gdansk, Poland 🇵🇱

Avg. Hourly Rate: $50 – $99

Company Size: 51 – 200

Platform: ❌

Services: AI chatbot development, software development, SaaS product development, AI and ML solutions, and custom software engineering.

Industries: E-commerce, FinTech, EdTech, Healthcare, and SaaS.

Best fit for: Companies in need of AI-driven software solutions, particularly in the SaaS and FinTech industries.

Link to portfolio: https://neoteric.eu/portfolio/

Neoteric is a software development company that helps startups and enterprises build successful software ventures providing end-to-end product development services, team extensions, and implementing AI. They specialize in intelligent systems around predictive analytics and recommendation engines.

Website: https://www.peerbits.com/top-app-development-company.html

Year Founded: 2005

Location: Ahmedabad, India 🇮🇳

Avg. Hourly Rate: $25 – $49

Company Size: 51 – 200

Platform: ❌

Services: Mobile app development, web development, custom chatbot development, IoT solutions, and blockchain development.

Industries: Healthcare, Logistics, E-commerce, Retail, and Education.

Best fit for: Businesses looking for affordable, custom development services with a focus on mobile and emerging technologies.

Link to portfolio: https://www.peerbits.com/works.html

Peerbits is a global mobile app development company that offers a spectrum of custom mobile app development ranging from enterprise mobility solutions to startup apps, on-demand mobile apps, and healthcare mobility solutions.

Website: https://www.softwebsolutions.com/

Year Founded: 2004

Location: Plano, Texas, USA 🇺🇸

Avg. Hourly Rate: $50 – $99

Company Size: 201 – 500

Platform: ❌

Services: AI and ML solutions, chatbot development, IoT solutions, mobile app development, AR/VR development, and cloud services.

Industries: Healthcare, Manufacturing, Retail, Smart Cities, and Automotive.

Best fit for: Small and medium-sized companies seeking innovative AI and IoT solutions, particularly in smart city development and manufacturing.

Link to portfolio: https://clutch.co/profile/softweb-solutions#portfolio

Softweb Solutions Inc. is an Avnet company that delivers AI software for IoT applications, along with providing data services and digital transformation to enterprises. Softweb Solutions Inc. has over a decade of experience with startups to Fortune 100 companies and is proficient in strategy, design, engineering solutions, and R&D services.

Website: https://10clouds.com/

Year Founded: 2009

Location: Warsaw, Poland 🇵🇱

Avg. Hourly Rate: $50 – $99

Company Size: 201 – 500

Platform: ❌

Services: Web and mobile app development, AI chatbot development, blockchain development, UX/UI design, and cloud services.

Industries:  FinTech, Healthcare, Education, and SaaS.

Best fit for: Startups and enterprises looking for end-to-end digital product development, particularly in FinTech and healthcare.

Link to portfolio: https://10clouds.com/case-studies/

10Clouds is a full-service digital development company offering end-to-end solutions, specializing in FinTech, healthcare, and blockchain technologies.

Website: https://yellow.systems/

Year Founded: 2015

Location: Kyiv, Ukraine 🇺🇦

Avg. Hourly Rate: $50 – $99

Company Size: 51 – 200

Platform: ❌

Services: Custom mobile app development, AI chatbot development, web development, UI/UX design, and MVP development.

Industries: E-commerce, Healthcare, FinTech

Best fit for: Startups and businesses seeking innovative mobile and AI-driven solutions, especially in e-commerce and social media.

Link to portfolio: https://yellow.systems/works

Yellow Systems is known for delivering innovative mobile and AI-driven solutions, with a focus on e-commerce, social media, and FinTech industries.

When choosing between software and chatbot development companies, you need to keep in mind your goal. While software development companies offer a great variety of services, chatbot development companies have one primary expertise – chatbots. So, if you need a website, a mobile app, and a chatbot as an addition – you can use the services of software development companies. But if your main goal is a chatbot, then we would recommend contacting chatbot vendors.

Be sure to choose a company that provides a full cycle of chatbot development from ideation to post-release training. When selecting a vendor, you should think about the future. What will happen with the chatbot after it has been created? Will you need help with a chatbot marketing campaign? Or how will the chatbot be trained and updated? Don’t forget to check if the company offers these additional services.

Some chatbot development companies offer an admin panel that will help their clients manage, create, and improve their bot after development. Using such platforms, clients can alter their bots without having to go back to the chatbot development company all the time. So, it’s beneficial if the company that you choose had a user-friendly admin panel or platform.

Nobody wants to change the whole array of different tools. Luckily, chatbots can be integrated with most of the business tools. You need to make sure that the company will help you to connect all your current platforms and tools with the chatbot.

Some industries require unique expertise. For example, healthcare chatbots should be HIPPA compliant, while customer service chatbot needs to be just GDPR compliant. So, make sure that the chatbot development company that you are choosing has the experience in your industry and knows specifics of your business.

What if this chatbot development company shuts down or your contract ends? Make sure that the chatbot is deployed to your servers, and in any case, you’ll have access to it.