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Good conversational UX is seamless.
Simply put, CUI (Conversational User Interface) is a communication with technology by way of text or voice conversation.
CUI enables users to interact with machines in an understandable human language. This greatly simplifies the communications between a chatbot and your customer. CUI makes a chatbot more accessible and friendly for an average user.
It has the potential to personalize every interaction between a person and a technology and to offer the most relevant information. The benefits of creating a high quality CUI is that it greatly simplifies communication between a chatbot and a user and makes it feel more personal and eventually leads to better customer engagement.
Conversational UX is the way a user experiences communication with a business or a service through an automated conversational interface that learns along the way.
BotsCrew team of conversational designers focuses on speed and simplicity to create a UX design that provides easy navigation enhanced usability and clear communication to give your users immediate results with minimal effort.
A chatbot’s persona takes on a general impression of your product. BotsCrew aims to make a bot’s persona relevant to the industry that it is made for, so the users would have the feeling they are talking to an expert in the field. BotsCrew strives to make a сhatbot’s persona clear, simple and entertaining.
BotsCrew designs a naturally understandable botsflow to make communication between a chatbot and a user run smoothly and seamlessly. When creating the right botsflow our UX designers make sure that all buttons and replies are placed at the right point of conversation, so the interaction with a bot would be intuitive and logical for every user.
Maggie is your personal doctor. A chatbot and an IoT device that provides information about symptoms, remedies, and supplements. She gives users information about their health condition and ways of treating it. Also, Maggie checks on the patient within couple of days and provides additional remedies if neededOpen in messenger
Chatbot widget for everyone. A universal widget that leaves your customers satisfied with your website which has the ability to be in contact you in ways such as: Messengers, Phones and Voice Assistants. And, of course, they can get the immediate answers to their questions with the chatbot placed right on your website. The great idea of the Entrepreneur from the Silicon Valley to make it possible in few clicks for any business.
Ailira is an AI Chatbot which powers the first in the World Law Firm Without Lawyers (ABC News Coverage). It generates legal documents fast and precise and much cheaper than a lawyer would. Chatbot uses natural language processing, and can easily understand even technical and obscure legal questions and respond in plain English with relevant answers.Open in messenger Case study
It is the first comprehensive Chatbot which helps people go to Canada (work, study, travel, immigrate). A chatbot that makes the immigration process more manageable and understandable for users. IVA helps with immigration issues, it helps to prepare documents for visiting Canada as a tourist, student, worker or immigrant. Also, it can calculate your chances to go to Canada.Open in messenger
BotsCrew offers to startups and enterprises the world-class CUI & UX Design, Chatbot Analytics, Admin panels, Integrations, and Post-Release Chatbot Training and Maintenance services.Contact us in messenger