As a Sales Manager at BotsCrew, you’ll have the opportunity to significantly contribute to the growth of our business. We’re a growth stage start-up with a competitive team. This is a huge opportunity to join an exciting startup company at an early stage with potential for exponential growth and great financial reward. We have a spectacular and unique culture: we fight for customer success, we focus on impact, and we cheer when our team wins. Our customers include companies like Samsung, Virgin, BMC and Mars.

COMPANY DESCRIPTION

BotsCrew is on a mission to help companies provide excellent customer experience. Our cloud-based conversational platform automates the repetitive conversations, freeing skilled operators time to provide instant and personal communications at scale. We need talented, passionate and disciplined leaders who are looking for a challenge worthy of them at a place where they can learn, grow, and have real ownership.

JOB DESCRIPTION

Responsibilities:

• Close sales.
• Develop and cultivate leads, through your pipeline from prospecting and qualifying, to negotiating and closing
• Be a chatbot expert, bring value to our future customers by consulting them
• Closely work with our marketing team and provide actionable insights from the market
• Articulate BotsCrew’s service, benefits, and processes to potential targets
• Position yourself to understand the marketing needs of small businesses and enterprises.
• Meet monthly sales targets according to the sales plan
• Participate in weekly sales meetings and articulate market feedback to BotsCrew senior executives
• Be able to contribute significantly to BotsCrew’s unique team culture

Requirements:

• 1-3 years of sales or marketing related experience
• Ability to thrive in an ever-changing, fast-paced environment
• Advanced English
• Ability to work autonomously while maintaining focus and work ethic
• A competitive team player who will do what it takes to win

We offer:

• An early-stage company experiencing, sustained growth across the US and the UK markets
• A base salary, a competitive uncapped commission structure

COVID-19 perks you likely need:

• Remote work with an opportunity to go to the office (max. number of people — 13) and eat all the cookies
• Weekly outdoor activities with team members (basketball, football, squash)
• We cover the price of the COVID-19 test for each coworker. You can check your health anytime.

Why you should join BotsCrew?

• You like working hard in a fast changing environment
• You want to make impact
• You think there is something better than outsourcing business model
• The team matters for you

Why you should not join BotsCrew?

• You don’t have any closed deals in your experience
• You can’t work without well documented and structured processes
• You are looking for someone who will teach you how to sell — there are better places for that.
• You don’t want to become a subject matter expert in chatbot area

We are looking for a highly motivated Junior Java Developer to join our outstanding team.

Requirements:

• Strong knowledge and desire to develop in Java Web Development
• Strong knowledge of OOP
• Solid knowledge of Java Core
• Relational Database
• Hibernate/JPA
• Spring framework (IoC, Boot, MVC, Data JPA)
• Technical education/courses
• Intermediate level of English

Would be a plus:

• Experience with cloud platforms( AWS, GCP, Azure)
• Experience with React.js
• ML/AI/NLP experience
• Own projects

What you will do at the beginning:

Just to make it clear, we don’t need a person for a project. We need a teammate.

In the first days, you’ll learn about our company, our traditions, corporate culture, and have lots of Zoom meetings. Then you will have a lot of reading, watching, talking about chatbots, NLP training, Dialog flow, our BotsCrew platform. After that, you’ll be onboarded to 1-2 projects that will be developed from scratch. Together with the cross-functional team, you’ll work on the project’s success.

Btw, during your probationary period, you will have to build your own restaurant chatbot without any help. It’s our ritual of initiation. 🤖

Everyone loves perks, right? So here are ours:

• 20 working days of paid vacation plus 5 days of paid sickness
• Flexible work schedule and great work conditions
• Mentorship program
• Competitive salary
• COVID-19 hasn’t impacted our performance and salary reviews
• 50% compensation for your education: work-related courses, events, workshops
• Active team buildings: carting, rope-jumping, buggy driving, rafting, and many more
• Game evenings in Zoom where we play quizzes and online games
• A friendly, young, and outstanding team

... and modern problems require modern solutions, so here are our COVID-19 perks:

• Remote work with an opportunity to visit the office and eat all the cookies
• Weekly outdoor activities with team members (basketball, football, squash)
• We cover the price of the COVID-19 test for each coworker. You can check your health anytime.

Do you like card games?

We like it too. Especially Hearthstone.
That’s why we are searching for a Senior Java Developer to join our Lviv based team and work on one project in the entertainment field. Yes, we know about COVID-19, and that is much more important stuff to do, but people still want to have fun. Right?

About the project:

The ChatBot helps to generate leads for various web-based sport and card games. The chatbot allows you to play tournaments alone and in teams, predict winners in the sport matches, see the leaderboard, compare your results among others, share the games with friends, and receive updates on the upcoming contests.

Required skills:

• 5+ years in Java Web Development
• Proficiency in Java, Spring, Spring Boot, Hibernate
• Experience consuming/publishing RESTful APIs
• Competence in design/implementation for reliability, availability, scalability, and performance
• Competence in modern database/storage technologies
• Experience with Docker and AWS
• Upper-Intermediate spoken and written English

Would be a plus:

• Team leading experience
• Proven Agile and People Management Skills
• Experience with React.js/ Redux
• ML/AI experience

Everyone loves perks, right? So here are ours:

• 20 working days of paid vacation plus 5 days of paid sickness
• Flexible work schedule and good work conditions
• Mentorship program
• Competitive salary
• COVID-19 hasn’t impacted our performance and salary reviews
• 50% compensation for your education: work-related courses, events, workshops
• Active team buildings: carting, rope-jumping, buggy driving, rafting, and many more
• Game evenings in Zoom where we play quizzes and online games
• A friendly, young, and outstanding team

... and modern problems require modern solutions, so here are our COVID-19 perks:

• Remote work with an opportunity to visit the office and eat all the cookies
• Weekly outdoor activities with team members (basketball, football, squash)
• We cover the price of the COVID-19 test for each coworker. You can check your health anytime.

We need you — a skilled Strong Junior Java Developer.

We are looking for a highly motivated Strong Junior Java Developer to join our outstanding team.

What exactly we need from you:

• 1+ years in Java Web Development
• Strong knowledge of OOP
• Solid knowledge of Java Core
• Relational Database
• Hibernate/JPA
• Spring framework (IoC, Boot, MVC, Data JPA)
• Technical education/courses
• Intermediate level of English

Would be a plus:

• Experience with cloud platforms( AWS, GCP, Azure)
• Experience with React.js
• ML/AI/NLP experience
• Own projects

Everyone loves perks, right? So here are ours:

• 20 working days of paid vacation plus 5 days of paid sickness
• Flexible work schedule and good work conditions
• Mentorship program
• Competitive salary
• COVID-19 hasn’t impacted our performance and salary reviews
• 50% compensation for your education: work-related courses, events, workshops
• Active team buildings: carting, rope-jumping, buggy driving, rafting, and many more
• Game evenings in Zoom where we play quizzes and online games
• A friendly, young, and outstanding team

... and modern problems require modern solutions, so here are our COVID-19 perks:

• Remote work with an opportunity to visit the office and eat all the cookies
• Weekly outdoor activities with team members (basketball, football, squash)
• We cover the price of the COVID-19 test for each coworker. You can check your health anytime.

We are looking for a highly motivated Middle Java Developer to join our outstanding team.

Requirements:

• 2+ years in Java Web Development
• Good understanding of the Object-Oriented approach
• Strong experience in Spring Framework (Boot, Security, MVC, AOP)
• Good knowledge of Hibernate
• Intermediate — Upper-intermediate level of English

Would be a plus:

• React.js experience
• Experience with some cloud platform( AWS, GCP, Azure, etc)
• Building highly loaded and scalable solutions
• ElasticSearch
• ML/AI/NLP experience

Everyone loves perks, right? So here are ours:

• 20 working days of paid vacation plus 5 days of paid sickness
• Flexible work schedule and good work conditions
• Mentorship program
• Competitive salary
• COVID-19 hasn’t impacted our performance and salary reviews
• 50% compensation for your education: work-related courses, events, workshops
• Active team buildings: carting, rope-jumping, buggy driving, rafting, and many more
• Game evenings in Zoom where we play quizzes and online games
• A friendly, young, and outstanding team

... and modern problems require modern solutions, so here are our COVID-19 perks:

• Remote work with an opportunity to visit the office and eat all the cookies
• Weekly outdoor activities with team members (basketball, football, squash)
• We cover the price of the COVID-19 test for each coworker. You can check your health anytime.

Do you miss your bikini body?

We miss it too. That’s why we are searching for a Middle QA Engineer to work on one project in the travel industry. Yes, we know about COVID-19, but our client has some innovative ideas that will soon change the world’s traveling experience.

About the project :

The project is under NDA. But we’ll share some secrets with you.

We work on creating a new product in the Travel industry. We have a dedicated team that works on this product: three BE devs, one FE dev, one QA, and one conversational designer. The client is from NY, but don’t worry about late calls. We don’t have many. Now, the team is working on releasing the first version of the product. They have many ideas on what to do in future interactions.

Here is an example of a similar project. The Californian travel buddy that helps people have a fantastic holiday with different exciting activities. bit.ly/3lfxOY3

You will work on:

• Assessing customer requirements and ensuring that these are met
• Setting customer service standards
• Monitoring quality of the projects
• Create acceptance criteria, checklists, functional specifications, develop supporting documentation for release (user manual, etc.)
• Estimating, prioritizing, planning and coordinating manual testing activities
• Determinate test strategy
• Work on multiple projects simultaneously as a QA engineer
• Chatbot content management
• Reporting bugs to the bug-tracking system

What exactly we need from you:

• 1 year of experience in manual QA
• Good understanding of IT services company
• Excellent knowledge of QA methodologies and practices
• Intermediate or Upper-Intermediate English
• Knowledge of testing terms, principles and tools
• Ability to write test documentation
• Experience working in an AGILE project framework

Would be a plus:

• Experience in testing Web and API-based applications(REST/SOAP), performance testing
• Experience working with machine learning and NLP

In case you want to know about our QE Engineers, here is a quote about one, Daryna: “Let’s find some bugs.” She is an enthusiast, what about you?

Everyone loves perks, right? So here are ours:

• 20 working days of paid vacation plus 5 days of paid sickness
• Flexible work schedule and good work conditions
• Mentorship program
• Competitive salary
• COVID-19 hasn’t impacted our performance and salary reviews
• 50% compensation for your education: work-related courses, events, workshops
• Active team buildings: carting, rope-jumping, buggy driving, rafting, and many more
• Game evenings in Zoom where we play quizzes and online games
• A friendly, young, and outstanding team

... and modern problems require modern solutions, so here are our COVID-19 perks:

• Remote work with an opportunity to visit the office and eat all the cookies
• Weekly outdoor activities with team members (basketball, football, squash)
• We cover the price of the COVID-19 test for each coworker. You can check your health anytime.

About the company:

BotsCrew is customer communication and chatbot platform that is changing how businesses engage with their customers. We’re helping brands like Samsung, Mars, Virgin, Novartis connect in real-time and at scale with millions of customers. We think that everyone deserves a great customer experience.

That’s why we are on a mission to empower people to grow their companies through better customer communication. We grew 2x over the last 12 months and are looking for a Business Analyst to help drive the vision, strategy, and success for our customers.

About the role:

At BotsCrew you will be working with customer data to evaluate the performance of individual chatbots, campaigns, and overall strategy for clients. We are quick at implementing creative ideas, so be ready for lots of brainstorming sessions.

You will work on:

• Helping our clients in achieving their business goals
• Leading client sessions to gather, define, and document business requirements
• Crystallization and launching new business ideas
• Developing and managing detailed business and functional requirements
• Creating roadmaps
• Designing and implementing user tests to get actionable insights after launches
• Evaluating and analyzing data, proposing and facilitating solutions to reach customer goals
• Providing technical and functional expertise to project teams
• Generating actionable insights through the development of metrics, dashboards, and deep-dive analysis
• Providing customer insights as new initiatives are being identified, prioritized, implemented, and deployed

Requirements:

• 2+ years of experience as a Business Analyst or Product Manager at an IT company
• Upper-Intermediate or Advanced English.
• Excellent verbal & written communication skills — you can explain complex issues in simple terms and adapt — your vocabulary for different users (in English)
• Creative approach to problem-solving
• Experience with Agile methodologies
• Proven record of achieving business goals of the clients
• Ability to work independently

Would be a plus:

• Working with Enterprise Level clients

Everyone loves perks, right? So here are ours:

• 20 working days of paid vacation plus 5 days of paid sickness
• Flexible work schedule and good work conditions
• Mentorship program
• Competitive salary
• COVID-19 hasn’t impacted our performance and salary reviews
• 50% compensation for your education: work-related courses, events, workshops
• Active team buildings: carting, rope-jumping, buggy driving, rafting, and many more
• Game evenings in Zoom where we play quizzes and online games
• A friendly, young, and outstanding team

... and modern problems require modern solutions, so here are our COVID-19 perks:

• Remote work with an opportunity to visit the office and eat all the cookies
• Weekly outdoor activities with team members (basketball, football, squash)
• We cover the price of the COVID-19 test for each coworker. You can check your health anytime.

Are you a talent hunter?

Because we need one, that’s why we are searching for an IT Recruiter to search potential candidates for Tech Lead, Business Analytic, Head of Marketing, and others. You should be good at finding great people to join our BotsCrew team and enjoying watching them grow in the company.

You will work on:

• preparation, publication & promotion of the vacancies;
• active search of candidates, headhunting;
• applicant tracking;
• conducting interviews;
• providing constant feedback to all candidates via various resources (mailbox, LinkedIn, djinni, Facebook, etc.);
• analysis of the recruitment process and reporting

Requirements:

• 2+ years of experience in recruiting
• understanding of full-cycle recruitment;
• successful hiring cases with high-level positions (Tech Lead, Business Analytic, Head of Marketing);
• knowledge of the IT market and the latest trends;
• knowledge of English at the Intermediate level;
• excellent communication and relationship development skills;
• autonomous, dynamic and results orientated approach;
• strong organizational skills coupled with the ability to prioritize competing tasks in a fast-paced environment;
• sense of initiative, attention to details

Not that we are bragging, but: We happened to work with great clients from all around the world — from start-ups that raised more than 10M now to Fortune 500 companies. We worked with companies like Samsung NEXT, Mars, Virgin, BMC, and others.

What makes us different is that we are extremely passionate about what we do, and our main priority is customer success. We want our clients and our chatbots to be successful and bring value to the end-users.

Everyone loves perks, right? So here are ours:

• 20 working days of paid vacation plus 5 days of paid sickness
• Flexible work schedule and good work conditions
• Mentorship program
• Competitive salary
• COVID-19 hasn’t impacted our performance and salary reviews
• 50% compensation for your education: work-related courses, events, workshops
• Active team buildings: carting, rope-jumping, buggy driving, rafting, and many more
• Game evenings in Zoom where we play quizzes and online games
• A friendly, young, and outstanding team

... and modern problems require modern solutions, so here are our COVID-19 perks:

• Remote work with an opportunity to visit the office and eat all the cookies
• Weekly outdoor activities with team members (basketball, football, squash)
• We cover the price of the COVID-19 test for each coworker. You can check your health anytime.

We are looking for a talented Node.js Engineer who will work on a сhatbot development for a leading healthcare company.

If you are searching for challenging tasks and great teammates you are our candidate!

Requirements:

• Experience with cloud computing services (AWS/Azure)
• Javascript (ES6+)
• Node.js
• NoSql (MongoDB)
• REST API
• Good understanding of server-side architecture
• Experience working in Agile/Scrum development environment
• Git
• Intermediate level of English

Would be a plus:

• React.js
• TypeScript
• Microsoft Azure
• Use of Continuous Integration, Code Review
• Understanding of Service Oriented Architecture, Docker, and Microservice Architecture

Responsibilities:

• Design and support overall architecture of web application
• Write reusable code
• Implement new features, services and APIs
• Implement security and data protection
• Optimize and scale the application

Everyone loves perks, right? So here are ours:

• 20 working days of paid vacation plus 5 days of paid sickness
• Flexible work schedule and good work conditions
• Mentorship program
• Competitive salary
• COVID-19 hasn’t impacted our performance and salary reviews
• 50% compensation for your education: work-related courses, events, workshops
• Active team buildings: carting, rope-jumping, buggy driving, rafting, and many more
• Game evenings in Zoom where we play quizzes and online games
• A friendly, young, and outstanding team

... and modern problems require modern solutions, so here are our COVID-19 perks:

• Remote work with an opportunity to visit the office and eat all the cookies
• Weekly outdoor activities with team members (basketball, football, squash)
• We cover the price of the COVID-19 test for each coworker. You can check your health anytime.

Can you lead with words?

Because we are searching for a Conversational designer to join our team. You will design the user experience of our chatbots and write conversational flows. You’ll also make sure that our chatbots are engaging, bring value to the end-user, and match our client’s brand tone of voice.

Requirements:

• Main responsibility — designing and writing conversations;
• Create, maintain, troubleshoot conversational flows for chatbots, and keep updating them to constantly — enhance the customer experience;
• Create chatbot personas and personalities;
• Proactively identify issues and recommend solutions;
• Write natural language training materials;
• Communicate with the stakeholders

Skills:

• Strong UX Writing skills
• Advanced English
• Understanding of user experience principles and best practices
• Understanding business needs and objectives
• Ability to communicate in a cross-functional team
• Detail orientation, product orientation, critical thinking
• Willingness to learn
• Experience with branding and identity is a plus

Everyone loves perks, right? So here are ours:

• 20 working days of paid vacation plus 5 days of paid sickness
• Flexible work schedule and good work conditions
• Mentorship program
• Competitive salary
• COVID-19 hasn’t impacted our performance and salary reviews
• 50% compensation for your education: work-related courses, events, workshops
• Active team buildings: carting, rope-jumping, buggy driving, rafting, and many more
• Game evenings in Zoom where we play quizzes and online games
• A friendly, young, and outstanding team

... and modern problems require modern solutions, so here are our COVID-19 perks:

• Remote work with an opportunity to visit the office and eat all the cookies
• Weekly outdoor activities with team members (basketball, football, squash)
• We cover the price of the COVID-19 test for each coworker. You can check your health anytime.